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Read more about the article Schiphol turns to Prosci to facilitate the human side of change

Schiphol turns to Prosci to facilitate the human side of change

  • Post author:Nick Knoops
  • Post published:April 11, 2023
  • Post category:

“It gives you tools that you can immediately put into practice” In 2022, two of Schiphol’s business units, IT Project Delivery and Schiphol Projects, underwent a robust integration process. This…

Continue ReadingSchiphol turns to Prosci to facilitate the human side of change
Read more about the article Change is in everyone of us – Sean Hauge, Mateco / THV equipment

Change is in everyone of us – Sean Hauge, Mateco / THV equipment

  • Post author:bartistiek
  • Post published:November 1, 2021
  • Post category:

Sean: “I have supervised many transformation projects at mateco. Because we bought a number of domestic and overseas companies a few years ago, we underwent an international increase in scale.…

Continue ReadingChange is in everyone of us – Sean Hauge, Mateco / THV equipment
Read more about the article How refractory-industry leader RHI Magnesita is driving its digital transformation

How refractory-industry leader RHI Magnesita is driving its digital transformation

  • Post author:bartistiek
  • Post published:November 1, 2021
  • Post category:

Tell us a bit about RHI Magnesita. What’s your core business? We’re the market leader in the refractory business. We offer the full value chain, helping from the mining of…

Continue ReadingHow refractory-industry leader RHI Magnesita is driving its digital transformation
Read more about the article The city of Leeuwarden implements more effective work practices with Prosci

The city of Leeuwarden implements more effective work practices with Prosci

  • Post author:bartistiek
  • Post published:September 15, 2021
  • Post category:

Introducing a more standardised way of working, that was the undertaking the city of Leeuwarden was facing in 2020. No small feat. Although it actually involved a refresh and reintroduction…

Continue ReadingThe city of Leeuwarden implements more effective work practices with Prosci
Read more about the article Rick Smits, Apollo Transformation & Engagement team ABN AMRO Bank
Hoofdkantoor van ABN AMRO aan de Zuidas in Amsterdam

Rick Smits, Apollo Transformation & Engagement team ABN AMRO Bank

  • Post author:Nick Knoops
  • Post published:August 20, 2021
  • Post category:

How do you get started on such a big transformation? The way we work is by taking leaps. Every two months, a selection of several teams starts with the transformation.…

Continue ReadingRick Smits, Apollo Transformation & Engagement team ABN AMRO Bank
Read more about the article Jeroen Jansen, Partner Success Manager at Microsoft

Jeroen Jansen, Partner Success Manager at Microsoft

  • Post author:bartistiek
  • Post published:May 29, 2020
  • Post category:

“We are able to make more impact with our customers when it comes to using the Microsoft technology. Customer satisfaction is also increasing. We see that in all numbers at…

Continue ReadingJeroen Jansen, Partner Success Manager at Microsoft
Read more about the article Shared Services Center Drechtsteden improved customer satisfaction through integrated service center

Shared Services Center Drechtsteden improved customer satisfaction through integrated service center

  • Post author:bartistiek
  • Post published:February 18, 2020
  • Post category:

Our ambition is to bring client services to the next level In the past, each department of the Drechtsteden Shared Services Center had its own service desk (online, call and…

Continue ReadingShared Services Center Drechtsteden improved customer satisfaction through integrated service center
Read more about the article Elo de Mul: Executive Director of Services about Prosci Change Management for successful change

Elo de Mul: Executive Director of Services about Prosci Change Management for successful change

  • Post author:bartistiek
  • Post published:February 18, 2020
  • Post category:

The amalgamation of four service centers into one Customer Service Center was considered a challenge because of multiple locations, different ways of working, different cultures and local governance structures. Why…

Continue ReadingElo de Mul: Executive Director of Services about Prosci Change Management for successful change

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